1 Information We Collect
We collect information necessary to provide and improve our educational services.
Information You Provide
- Name
- Email address
- Password (stored securely in encrypted form)
- Parent or guardian information (when applicable)
- School, coaching center, or organization name
- Subscription and billing information
Student Learning Information
- Practice test results
- SAT/ACT performance data
- Study plans and learning goals
- Question history
- Analytics and progress reports
- AI interactions submitted through Ask AI
Automatically Collected Information
When you use ScoreAze, we may automatically collect:
- Device type
- Browser information
- IP address
- Operating system
- Usage statistics
- Cookies and similar technologies
2 How We Use Your Information
We use your information to:
- Provide SAT and ACT preparation services
- Create personalized study plans
- Deliver unlimited mock tests and practice questions
- Generate AI-powered explanations
- Measure learning progress
- Display analytics and performance reports
- Improve our products and services
- Process subscriptions and payments
- Respond to customer support requests
- Maintain platform security
- Comply with legal obligations
We do not sell your personal information.
3 How We Share Information
We share information only when necessary. Your information may be shared with:
- Authorized parents or guardians
- Teachers, schools, or coaching centers managing your account
- Trusted service providers who help operate ScoreAze
- Payment processors for subscription transactions
- Government authorities when required by law
- Successor organizations during a merger or acquisition
We require our service providers to protect your information and use it only for authorized purposes.
4 Student Privacy
Protecting student information is one of our highest priorities. Student information is used solely for educational purposes, including:
- Personalized learning
- Practice recommendations
- Performance analytics
- Progress reporting
- AI-assisted explanations
We do not use student information for targeted advertising.
Parents, guardians, schools, and authorized administrators may request access to student information where permitted by applicable law.
5 Cookies and Analytics
ScoreAze uses cookies and similar technologies to:
- Keep users signed in
- Remember preferences
- Improve website performance
- Analyze usage trends
- Maintain security
Users may disable cookies through their browser settings, although certain features may not function properly.
6 Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information. These safeguards include:
- Encryption of sensitive data
- Secure HTTPS connections
- Access controls
- Regular security monitoring
- Secure cloud infrastructure
- Routine backups
While we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.
7 Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Maintain educational records
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer needed, it is securely deleted or anonymized.
8 Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and personal information
- Download your data
- Object to certain processing activities
- Withdraw consent where applicable
Requests may be submitted through our support team.
9 Children's Privacy
ScoreAze is designed for students and educational institutions. Where required by applicable law, we obtain appropriate parental, guardian, school, or institutional authorization before collecting personal information from children.
Parents or legal guardians may request:
- Access to student information
- Correction of inaccurate information
- Deletion of student information, subject to legal and educational record requirements
10 Third-Party Services
ScoreAze may use trusted third-party providers for:
- Payment processing
- Cloud hosting
- Email communications
- Customer support
- Website analytics
- AI services
These providers are permitted to access information only as necessary to perform services on our behalf and are required to protect the confidentiality of the information.
11 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When material changes are made, we will update the Effective Date and may provide additional notice through our website or by email where appropriate.
Your continued use of ScoreAze after any updates constitutes acceptance of the revised Privacy Policy.
12 Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us through the contact information available on ScoreAze.com.
Our Commitment to Privacy
At ScoreAze, we believe students should be able to learn with confidence. Protecting your privacy, safeguarding your educational data, and maintaining the trust of students, parents, teachers, schools, and coaching centers are fundamental to everything we do.